Job Description
Join our award-winning team at Mountain View Hotel & Resort, where hospitality excellence meets mountain serenity. We're seeking passionate hotel professionals to deliver unforgettable guest experiences in Colorado Springs' premier destination. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in a stunning setting.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out procedures with precision and warmth
- Handle guest inquiries and resolve issues promptly
- Maintain pristine room standards and public areas
- Collaborate with cross-functional teams for seamless operations
- Adhere to safety and brand standards consistently
- Process payments and maintain accurate records
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency with reservation systems
- Customer-centric mindset with problem-solving abilities
- Valid Colorado driver's license (if driving shuttle)
- Ability to lift 25 lbs and stand for extended periods