Job Description
Join our award-winning waterfront hotel in Long Beach, CA! We're seeking passionate hospitality professionals to elevate our guest experience. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a vibrant coastal setting. Apply today to become part of our dynamic team!
Responsibilities
- Deliver exceptional guest service at check-in/out and during all interactions
- Manage reservations and coordinate with housekeeping for room readiness
- Handle guest inquiries and resolve issues promptly with professionalism
- Operate hotel systems including PMS and POS software
- Maintain cleanliness standards in public areas and back-of-house spaces
- Collaborate with departments to ensure seamless operations
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with hospitality software
- Valid California driver's license (if driving duties required)
- Ability to stand for extended periods and lift 30 lbs
- Food handler certification preferred
- Bilingual (English/Spanish) a plus