Job Description
Join our award-winning luxury hotel in the heart of Washington DC! We're seeking passionate individuals to deliver exceptional guest experiences at our landmark property. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in one of America's most vibrant hospitality scenes.
Why Work With Us?
- Immediate start dates available
- Comprehensive health benefits package
- 401(k) with employer match
- Employee discounts on hotel stays and dining
- Professional development programs
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out processes efficientlyHandle guest inquiries and resolve service issues promptly
- Maintain cleanliness standards in guest rooms and public areas
- Collaborate with team members to ensure seamless operations
- Adhere to safety and security protocols
- Upsell hotel services and amenities to enhance guest experience
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Valid work authorization required
- Positive attitude and team-oriented mindset