Job Description
Join our award-winning team at the luxurious Grand Plaza Hotel in downtown San Jose! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in California's tech capital. Immediate openings available for motivated individuals ready to excel in the dynamic hospitality industry.
Responsibilities
- Deliver outstanding guest service with warm professionalism
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Maintain pristine room standards and public areas
- Collaborate with cross-departmental teams seamlessly
- Adhere to all safety and sanitation protocols
- Upsell hotel services and amenities proactively
Qualifications
- Minimum 1 year hotel or customer service experience
- Flexible schedule availability (nights/weekends)
- Valid California driver's license (if applicable)
- Strong communication and problem-solving skills
- Ability to work in fast-paced environments
- Basic computer proficiency
- Positive attitude and team-oriented mindset