Job Description
We're urgently seeking passionate hospitality professionals to join our award-winning downtown Oklahoma City hotel! With record occupancy and expansion plans, we need dedicated team members who excel in customer service and thrive in fast-paced environments. Enjoy competitive pay, comprehensive benefits, career growth opportunities, and the chance to be part of a top-rated hospitality team. Apply now and make your mark in Oklahoma City's thriving hotel industry!
Responsibilities
- Deliver exceptional guest experiences through personalized service and attention to detail
- Manage check-in/check-out processes efficiently using hotel management systems
- Coordinate with housekeeping, maintenance, and F&B departments for seamless operations
- Handle guest inquiries, complaints, and special requests with professionalism
- Maintain accurate records of guest preferences and feedback
- Ensure compliance with safety and hygiene protocols
- Support training and onboarding of new team members
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and reservation system knowledge
- Physical stamina to stand/walk for extended periods
- Valid Oklahoma hospitality certification (or willingness to obtain)
- Positive attitude and team player mentality