Job Description
Join Georgia's premier luxury hospitality destination! We're seeking passionate professionals to elevate our guest experience in the heart of Atlanta. Our award-winning hotel combines Southern charm with world-class service, offering unparalleled career growth and a vibrant team culture. Enjoy competitive benefits, professional development, and the opportunity to work in one of the Southeast's most dynamic cities.
Responsibilities
- Deliver exceptional guest service across all hotel touchpoints
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing systems
- Uphold brand standards and safety protocols
- Assist with event coordination and special requests
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with reservation systems
- Problem-solving mindset with attention to detail
- Valid Georgia driver's license preferred
- Ability to lift 25 lbs and stand for extended periods