Job Description
Join our award-winning luxury hotel in the heart of downtown Minneapolis! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. With immediate openings across all departments, this is your chance to grow your career in a dynamic environment. Our competitive benefits package includes health insurance, paid time off, and career advancement opportunities.
Responsibilities
- Deliver outstanding guest service with a warm, professional demeanor
- Manage check-in/check-out processes efficiently using hotel systems
- Handle guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and services to enhance guest experience
- Maintain cleanliness and organization of public areas
- Adhere to all safety and sanitation protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts, including nights/weekends
- Basic computer proficiency with reservation systems
- Attention to detail and problem-solving abilities
- Valid Food Handler's Certificate (if applicable)
- Ability to lift 25 lbs and stand for extended periods