Job Description
Are you passionate about hospitality and looking to make a difference in the vibrant city of Long Beach? Grand Plaza Hotel is seeking dedicated professionals to join our dynamic team. We pride ourselves on delivering exceptional service to guests visiting our beautiful beachfront location.
As a leading employer in Long Beach, we offer a competitive benefits package, a supportive work environment, and opportunities for career growth. If you have a "guest-first" attitude, we want to hear from you.
Responsibilities
- Ensure the highest standards of cleanliness and organization in guest rooms and public areas.
- Greet guests warmly and assist with check-in/check-out processes efficiently.
- Handle guest inquiries and complaints with patience and professionalism.
- Assist in maintaining the lobby and common areas in pristine condition.
- Collaborate with the kitchen and housekeeping teams to ensure seamless operations.
- Maintain accurate records of daily activities and guest interactions.
Qualifications
- Previous experience in the hospitality or hotel industry is preferred.
- Strong communication and interpersonal skills.
- Ability to stand for extended periods and lift moderate weights.
- Flexibility to work varying shifts, including weekends and holidays.
- Proficiency in basic computer applications and hotel management software.
- A positive attitude and a genuine desire to serve others.