Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking passionate individuals to deliver exceptional guest experiences in Austin's vibrant hospitality scene. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of premium properties.
Responsibilities
- Deliver warm, personalized guest check-in/check-out experiences
- Maintain pristine room cleanliness and public area standards
- Assist with guest inquiries, requests, and concierge services
- Collaborate with housekeeping and maintenance teams
- Operate property management systems efficiently
- Uphold brand standards and safety protocols
- Resolve guest concerns with professionalism and empathy
Qualifications
- High school diploma or equivalent (GED accepted)
- Positive, service-oriented attitude
- Ability to stand/walk for extended periods
- Basic computer literacy
- Strong communication and teamwork skills
- Flexibility to work weekends, evenings, and holidays
- Reliable transportation to workplace
- No experience required – training provided