Job Description
Join our award-winning team at Grand Harbor Hotel in Baltimore! We're seeking enthusiastic individuals with no prior experience to kickstart their hospitality careers. As a key member of our staff, you'll deliver exceptional guest experiences while gaining valuable skills in a supportive environment. Full training provided, with opportunities for advancement into management roles. Enjoy competitive pay, flexible scheduling, and a vibrant downtown location near Baltimore's top attractions. Perfect for career changers or recent graduates!
Responsibilities
- Deliver outstanding guest service across all hotel departments
- Maintain clean and organized guest rooms and common areas
- Assist with check-in/check-out procedures and guest inquiries
- Collaborate with team members to resolve guest issues promptly
- Follow all safety and hygiene protocols as per hotel standards
- Participate in daily briefings and ongoing training sessions
- Support special events and seasonal peak periods
Qualifications
- No prior experience required - we train all new hires!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including weekends/holidays
- Physical stamina for standing/walking during shifts
- Positive attitude and willingness to learn
- Basic computer literacy for reservation systems
- Valid work authorization in the United States