Job Description
Join our award-winning team at Grand Hotel Minneapolis, where luxury meets Midwestern charm. We're seeking passionate hospitality professionals to deliver unforgettable experiences in the heart of downtown. As part of our dynamic environment, you'll enjoy competitive benefits, growth opportunities, and a workplace that celebrates excellence. Apply today to become part of Minneapolis' premier hospitality destination!
Responsibilities
- Deliver exceptional guest service across all touchpoints
- Manage check-in/check-out processes with precision
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve issues promptly
- Execute event setups and special requests flawlessly
- Uphold brand standards and cleanliness protocols
- Collaborate with cross-departmental teams
- Maintain accurate reservation and billing records
Qualifications
- 1+ years hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency (reservation systems)
- Attention to detail and problem-solving abilities
- Team player with positive attitude
- Ability to stand/walk for extended periods
- Valid Minnesota hospitality certification a plus