Job Description
Join our award-winning hospitality team at Grand Hospitality Group! We're urgently seeking passionate Hotel Staff for our premier properties in Tampa, FL and New York. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities. Whether you're a seasoned professional or eager to grow in hospitality, we offer dynamic roles across front desk, housekeeping, concierge, and guest services. Apply today and become part of our family that delivers exceptional guest experiences!
Responsibilities
- Deliver exceptional customer service to hotel guests
- Manage front desk operations including check-in/check-out
- Coordinate housekeeping and maintenance requests
- Handle guest inquiries and resolve issues promptly
- Assist with event setup and VIP guest services
- Maintain cleanliness and safety standards
- Collaborate with cross-functional teams
Qualifications
- High school diploma or equivalent
- 1+ years hospitality/customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends)
- Basic computer proficiency
- Valid driver's license (for NY roles)
- Multi-language skills a plus