Job Description
Join our award-winning team at Sunset Ridge Hotel, El Paso's premier hospitality destination! We're seeking enthusiastic Weekend Front Desk Agents to deliver exceptional guest experiences during our busiest periods. As a cornerstone of our operations, you'll be the first point of contact for travelers seeking authentic Southwestern hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing luxury hotel chain. Perfect for students, parents, or career changers seeking weekend work-life balance!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Upsell premium rooms and amenities to maximize revenue
- Maintain clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work weekends and holidays reliably
- Basic proficiency with reservation systems
- Professional appearance and positive attitude
- High school diploma or equivalent required
- Bilingual English/Spanish highly desirable