Job Description
Join our award-winning team at Grand Hotel Philadelphia, where hospitality excellence meets urban sophistication. We're urgently seeking passionate individuals to fill critical shift-based positions in our vibrant downtown location. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of Philadelphia's premier hospitality destinations.
Responsibilities
- Deliver exceptional guest service during assigned shifts (day/night)
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain accurate guest records and billing information
- Ensure compliance with safety and sanitation protocols
- Support F&B operations during peak service periods
Qualifications
- Previous hotel or hospitality experience preferred
- Availability for flexible shift schedules (including nights/weekends)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (PMS systems training provided)
- Valid Pennsylvania food handler certification (if applicable)
- Positive attitude and commitment to teamwork