Job Description
Join our award-winning luxury hotel team in the heart of Fort Worth! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive wages, comprehensive benefits, and career growth opportunities in one of Texas' most vibrant cities. Immediate start dates available!
Responsibilities
- Deliver exceptional customer service to all hotel guests
- Manage front desk operations including check-in/check-out processes
- Coordinate housekeeping staff and ensure room quality standards
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and organization of public areas
- Assist with event setup and banquet services
- Process payments and manage cash handling procedures
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency (PMS systems preferred)
- Valid Texas driver's license (if driving required)
- Ability to lift 25 lbs and stand for extended periods
- Food Handler/ServSafe certification (or willingness to obtain)
- Positive attitude and team player mentality