Job Description
Join Detroit's premier hospitality destination! Grand Hotel Detroit is seeking dynamic Hotel Staff for weekend shifts in our vibrant downtown location. We're looking for passionate individuals who thrive in fast-paced environments and excel at creating memorable guest experiences. Enjoy competitive hourly wages, flexible scheduling, and a supportive team culture that values growth and recognition.
Perfect for students, second-job seekers, or hospitality professionals seeking weekend opportunities. No experience required—training provided! Apply today to become part of Detroit's thriving hospitality scene.
Responsibilities
- Deliver exceptional guest service at check-in/check-out and during interactions
- Manage reservations and handle guest inquiries with professionalism
- Maintain pristine lobby, common areas, and front desk operations
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest concerns promptly and escalate complex issues appropriately
- Operate hotel management systems and process payments accurately
- Assist with event setup and guest transportation coordination
Qualifications
- High school diploma or equivalent (required)
- Strong customer service orientation and communication skills
- Ability to work weekends and flexible hours (Fri-Sun)
- Basic computer proficiency and comfort with reservation systems
- Physical stamina to stand for extended periods and lift 25 lbs
- Positive attitude and problem-solving abilities
- Attention to detail in cash handling and documentation
- Valid Michigan driver's license (if assisting with guest transportation)