Job Description
Join Nashville's premier hospitality destination as a Part-Time Guest Services Associate! We're seeking energetic professionals to deliver exceptional guest experiences at our downtown luxury hotel. Enjoy flexible scheduling, competitive pay, and the opportunity to work in Music City's vibrant tourism scene. Perfect for students, career-changers, or hospitality enthusiasts seeking meaningful part-time work.
What We Offer:
- Flexible shifts including nights/weekends
- Complimentary meal privileges
- Hotel discounts worldwide
- Free parking
- Growth opportunities within our portfolio
Responsibilities
- Check in/out guests with efficiency and warmth
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Operate PMS systems and hotel technology
- Uphold brand standards in appearance and service
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficiency with hotel management software
- High school diploma or equivalent
- Professional appearance and demeanor
- Basic math and cash handling abilities
- Positive attitude in fast-paced environments