Job Description
Join our award-winning luxury hotel team for dynamic weekend shifts! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during our busiest periods. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Dallas.
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout the guest journey
- Manage reservations, room assignments, and billing inquiries
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest concerns with professionalism and proactive solutions
- Execute daily front desk procedures including cash handling and reporting
- Assist with valet services and guest transportation coordination
- Maintain accurate documentation of guest interactions and incidents
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in high-pressure weekend environments
- Basic knowledge of hotel management systems (e.g., Opera, Fidelio)
- Flexibility to work weekends, evenings, and holidays
- High school diploma or equivalent required
- Valid Texas driver's license for valet duties (if applicable)