Job Description
Join the vibrant heart of hospitality at Metropolitan Hotel Group, where we're seeking passionate hotel staff to deliver exceptional guest experiences in the iconic city of New York. As a cornerstone of our team, you'll enjoy weekly pay, competitive benefits, and a dynamic work environment. We value professionalism, teamwork, and dedication to creating memorable stays for our global guests.
Responsibilities
- Deliver exceptional guest service across all hotel departments including front desk, housekeeping, and concierge
- Maintain pristine guest rooms and public areas with meticulous attention to detail
- Process check-ins/checkouts efficiently using hotel management systems
- Collaborate with cross-functional teams to resolve guest inquiries and special requests
- Adhere to all safety, sanitation, and brand standards
- Support daily operations during peak hours and special events
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong problem-solving abilities with a guest-first mindset
- Basic computer proficiency in reservation systems
- Valid New York State hospitality certification (if applicable)
- Ability to lift 25 lbs and stand for extended periods