Job Description
Join our award-winning Columbus hotel team and enjoy the convenience of weekly pay! Grand Hospitality Group is seeking passionate hospitality professionals to deliver exceptional guest experiences in our vibrant downtown location. We offer competitive hourly rates, comprehensive benefits, and opportunities for career advancement within our growing portfolio of luxury properties. Be part of a dynamic team that values dedication and rewards excellence.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage room reservations and optimize occupancy rates
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest inquiries and concerns with prompt professionalism
- Execute daily front desk procedures including billing and payment processing
- Uphold brand standards for cleanliness and safety protocols
- Collaborate with management to implement service improvement initiatives
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic proficiency with hotel management software (e.g., Opera)
- High school diploma or equivalent required
- Valid Ohio driver's license (if required for property duties)
- Ability to lift 25 lbs and stand for extended periods