Job Description
Join our award-winning team at the Grand Hospitality Group in Jacksonville, FL! We're seeking passionate hotel professionals to deliver exceptional guest experiences with our industry-leading weekly pay program. Enjoy rapid financial flexibility while building a rewarding career in hospitality. Our modern downtown property offers competitive benefits, growth opportunities, and a dynamic team environment.
Why Work With Us?
• Weekly pay schedule
• Comprehensive health benefits
• Career advancement programs
• Employee discounts & perks
• Recognition & incentive initiatives
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge operations
- Manage check-in/check-out procedures with efficiency and accuracy
- Resolve guest inquiries and concerns promptly to ensure satisfaction
- Coordinate with maintenance and housekeeping teams for seamless operations
- Uphold brand standards in cleanliness, safety, and presentation
- Process payments and maintain financial transaction records
- Collaborate with cross-functional departments during peak periods
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong customer service orientation with problem-solving skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid Florida driver's license (for valet/concierge roles)
- Proficiency in hotel management software (e.g., Opera, Fidelio)
- Basic knowledge of hotel safety and emergency protocols
- High school diploma or equivalent required
- Ability to stand/walk for extended periods