Job Description
Join our award-winning team at Grand Harbor Hotel and enjoy the stability of weekly pay with flexible shift schedules! We're seeking dedicated hospitality professionals to deliver exceptional guest experiences in Baltimore's vibrant downtown. With competitive wages, comprehensive benefits, and a supportive work environment, this is your opportunity to thrive in the heart of Maryland's tourism hub.
Responsibilities
- Deliver outstanding customer service to hotel guests across all departments
- Manage check-in/check-out processes efficiently using hotel management systems
- Maintain cleanliness and operational standards in guest rooms and common areas
- Coordinate with housekeeping, maintenance, and food service teams
- Handle guest inquiries and resolve issues promptly
- Follow safety protocols and emergency procedures
- Complete shift reports and maintain accurate records
Qualifications
- Previous hotel or hospitality experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Valid work authorization required