Job Description
Join our dynamic team at Grand Plaza Hotels and kickstart your hospitality career in the heart of Chicago! We're seeking dedicated weekend shift professionals to deliver exceptional guest experiences while enjoying competitive pay, flexible scheduling, and a vibrant work environment. Perfect for students, career switchers, or those seeking supplemental income—your weekends just got more rewarding!
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage reservations, billing, and payment processing efficiently
- Coordinate housekeeping and maintenance requests for guest rooms
- Address guest concerns promptly and maintain high satisfaction standards
- Monitor security protocols and ensure a safe hotel environment
- Collaborate with cross-functional teams for seamless operations
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service or hospitality experience
- Strong communication and problem-solving abilities
- Ability to work flexible weekends (Fri-Sun/Sat-Sun)
- Basic computer proficiency with reservation systems
- Valid Illinois driver's license (if driving required)
- Ability to lift 25 lbs and stand for extended periods