Job Description
Join our award-winning beachfront hotel team with immediate openings for dynamic shift supervisors. We're seeking energetic professionals to manage daily operations during high-traffic shifts while delivering exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in Virginia Beach's vibrant hospitality scene. No experience? No problem—we provide comprehensive training!
Responsibilities
- Oversee all front desk and housekeeping operations during assigned shifts
- Handle guest check-ins/checkouts with exceptional service standards
- Resolve guest complaints and coordinate maintenance requests
- Train and mentor new team members on hotel procedures
- Monitor inventory and order supplies as needed
- Ensure safety compliance and emergency protocols are followed
- Generate shift reports and communicate with management
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Strong conflict resolution and multitasking abilities
- Flexible availability including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods
- Valid Virginia driver's license (if driving required)