Job Description
Join our award-winning team at Mountain View Lodge in beautiful Colorado Springs! We're seeking passionate hotel professionals to fill immediate full-time positions in our vibrant hospitality environment. Enjoy competitive compensation, flexible scheduling, and career growth opportunities in the heart of the Rockies. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional guest experiences through personalized service and attention to detail
- Manage front desk operations including check-ins, check-outs, and reservation management
- Coordinate with housekeeping and maintenance teams to ensure flawless room preparation
- Handle guest inquiries and resolve issues promptly with professionalism
- Process payments and maintain accurate financial records
- Uphold brand standards through consistent service quality and cleanliness
- Collaborate with cross-functional teams to optimize operational efficiency
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficient with hotel management software (Opera, etc.)
- Basic math and cash handling abilities
- Valid driver's license and reliable transportation
- Ability to lift up to 30 lbs and stand for extended periods
- Positive attitude with problem-solving mindset