Job Description
Join our award-winning team at Grand Plaza Hotel in downtown Chicago! We're seeking passionate hospitality professionals for immediate full-time positions. Enjoy competitive pay, flexible scheduling, and comprehensive benefits in a dynamic work environment. Perfect for career-driven individuals seeking growth opportunities in the heart of the Windy City.
Responsibilities
- Deliver exceptional guest experiences through personalized service
- Manage check-in/check-out procedures efficiently
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve complaints promptly
- Maintain cleanliness and safety standards in all areas
- Process payments and manage reservation systems
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency (reservation systems)
- Valid work authorization in the US
- Customer service certification a plus
- Ability to stand/walk for extended periods
- Problem-solving and multitasking abilities