Job Description
Join our award-winning luxury hotel in downtown San Jose! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Immediate openings available across multiple departments with competitive pay and comprehensive benefits. Enjoy a dynamic work environment in California's innovation capital while advancing your career in hospitality.
Responsibilities
- Deliver exceptional guest service through personalized interactions and problem resolution
- Perform daily room inspections and maintain impeccable cleanliness standards
- Coordinate with housekeeping, maintenance, and front desk teams for seamless operations
- Handle guest inquiries, check-ins/check-outs, and reservation management
- Uphold brand standards and safety protocols at all times
- Assist with event setup and VIP guest arrangements as needed
- Participate in training sessions to enhance service skills
Qualifications
- Minimum 1 year hotel or luxury hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Valid California driver's license (if driving required for position)
- Ability to lift 25 lbs and stand for extended periods
- High school diploma or equivalent required
- Positive attitude and commitment to teamwork