Job Description
Join the vibrant heart of Memphis hospitality as a Front Desk Agent at the prestigious Memphis Grand Hotel! We're seeking charismatic individuals to deliver exceptional guest experiences during flexible shift schedules. Be the first point of contact for travelers exploring our city's legendary music scene and Southern charm. Enjoy competitive pay, comprehensive benefits, and a dynamic team environment. Perfect for night owls and early risers – apply today!
Responsibilities
- Manage seamless check-in/check-out processes for hotel guests
- Handle guest inquiries with Memphis's signature Southern hospitality
- Operate reservation systems and manage room assignments
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Execute shift-specific duties during morning, evening, or overnight hours
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Flexibility to work evenings, weekends, and holidays
- Proficient in PMS systems and basic software
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Positive attitude and Memphis pride essential