Job Description
Join our dynamic team as a Front Desk Agent at Grand Hospitality Group in Minneapolis, OH! We're seeking enthusiastic individuals to be the first point of contact for our guests, delivering exceptional service with a warm smile. No experience required – we provide comprehensive training to help you succeed in this rewarding hospitality role. Enjoy competitive pay, flexible scheduling, and opportunities for career growth. Start your journey in customer service today!
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments via hotel software
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - training provided!
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work weekends, evenings, and holidays
- Valid driver's license preferred