Job Description
Join our award-winning hospitality team as a Front Desk Agent and kickstart your career in the vibrant heart of Oakland! We're seeking friendly, energetic individuals to deliver exceptional guest experiences at our downtown boutique hotel. No prior experience required – we provide comprehensive training and offer weekly pay for immediate financial flexibility. This role is perfect for students, career changers, or anyone looking to enter the dynamic hospitality industry with growth opportunities into management positions.
Enjoy a supportive work environment with competitive hourly rates, flexible scheduling, and the chance to work with diverse guests from around the world. Our commitment to employee development ensures you'll gain valuable skills in customer service, operations, and team coordination that will open doors to future career advancement.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Professional appearance and positive attitude
- Availability to work evenings, weekends, and holidays
- Authorization to work in the United States