Job Description
Join our award-winning team as a Night Auditor at the Grand Plaza Hotel, Albuquerque's premier luxury destination. We're seeking a meticulous professional to ensure seamless overnight operations while delivering exceptional guest experiences. This role offers competitive compensation, comprehensive benefits, and a dynamic night shift schedule perfect for those seeking work-life balance. If you thrive in a fast-paced environment and take pride in precision, apply today to become part of our hospitality family.
Responsibilities
- Manage guest check-ins/check-outs during overnight hours with precision and efficiency
- Process payments, handle cash transactions, and maintain accurate financial records
- Monitor security systems and respond to guest emergencies promptly
- Perform daily audits of front desk operations and reconcile discrepancies
- Coordinate with housekeeping and maintenance teams for overnight operations
- Act as primary point of contact for guest inquiries and requests
- Generate daily reports and prepare for next-day operations
Qualifications
- Previous hotel front desk or night auditor experience preferred
- Proficiency with PMS systems (e.g., Opera, Delphi)
- Strong attention to detail and mathematical accuracy
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid New Mexico driver's license (if required for errands)
- Flexible availability to cover weekends and holidays
- High school diploma or equivalent required