Job Description
Join our award-winning team at Grand Horizon Hotels as a Night Auditor! We're seeking a detail-oriented professional to oversee overnight operations at our Mesa location. This critical role ensures seamless guest experiences while maintaining financial accuracy and security protocols. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values your contributions. Perfect for career-driven individuals seeking growth in hospitality management.
Responsibilities
- Manage front desk operations during overnight shifts including check-ins/check-outs
- Conduct daily audits of guest accounts and payment transactions
- Oversee security systems and emergency response protocols
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve service issues promptly
- Prepare end-of-day financial reports and shift summaries
- Maintain accurate records of incident reports and maintenance requests
Qualifications
- Minimum 1 year hotel front desk or auditing experience
- Proficiency with PMS systems (Opera, Fidelio)
- Strong cash handling and reconciliation skills
- Exceptional problem-solving abilities
- Ability to work independently with minimal supervision
- Flexible schedule availability (overnights, weekends, holidays)
- Basic computer literacy and Microsoft Office proficiency
- Valid Arizona driver's license preferred