Job Description
Join our award-winning team as a Front Desk Agent at Grand Bay Hotel, where your passion for hospitality meets career growth opportunities! We're seeking enthusiastic individuals to create memorable experiences for our guests in the heart of Tampa's vibrant downtown. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a supportive work environment with advancement opportunities.
Responsibilities
- Warmly welcome and assist all guests with check-in/check-out processes
- Manage reservations and room assignments using our property management system
- Handle guest inquiries, requests, and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Uphold brand standards through exceptional customer service
- Contribute to a positive team culture through collaboration
Qualifications
- No experience required – we train motivated individuals!
- Exceptional communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Strong problem-solving abilities and attention to detail
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent (preferred)
- Flexible availability including weekends and holidays