Job Description
Join our award-winning luxury hotel as a Night Auditor and become the guardian of our guests' nocturnal experiences. This pivotal role blends financial precision with exceptional hospitality, ensuring seamless operations during the overnight hours. At Grand Hotel Kansas City, we value night shift professionals who transform challenges into opportunities for excellence. Enjoy competitive pay, comprehensive benefits, and a supportive team culture where your contributions shine even after dark.
Responsibilities
- Perform end-of-day reconciliation and financial reporting
- Manage guest check-ins/check-outs with precision and warmth
- Address guest inquiries and resolve issues promptly
- Monitor security systems and building access
- Coordinate with departments for overnight operational needs
- Prepare daily financial reports for management review
- Handle emergency situations calmly and effectively
Qualifications
- 1+ years hotel front desk or night shift experience
- Proficiency in property management systems (Opera preferred)
- Strong financial reconciliation skills
- Exceptional problem-solving abilities
- Valid Missouri hospitality alcohol certification
- Ability to work independently during overnight hours
- High school diploma or equivalent required