Job Description
Are you seeking a stable hospitality position with a modern work environment? The Louisville Grand Hotel is looking for a detail-oriented Night Auditor to join our award-winning team. We offer immediate hire opportunities for candidates ready to start their careers in the heart of Kentucky.
As a key member of our front-of-house team, you will bridge the gap between our day and night operations, ensuring financial accuracy and guest satisfaction around the clock. We pride ourselves on premium service standards and are looking for individuals who are committed to excellence.
Responsibilities
- Conduct nightly front desk operations, including check-ins, check-outs, and luggage assistance.
- Perform comprehensive night audit duties, ensuring the accuracy of daily financial reports and room revenue.
- Manage incoming communications, responding to guest inquiries via phone and email with professionalism.
- Monitor hotel security systems and maintain a safe, welcoming atmosphere for all guests.
- Resolve guest complaints and issues efficiently to ensure a 5-star experience.
- Assist with light cleaning and maintenance of the lobby and public areas.
- Assist day staff with administrative tasks and data entry as needed.
Qualifications
- High school diploma or GED required; hospitality experience is preferred but not mandatory for the right candidate.
- Must be available to work flexible shifts, including nights, weekends, and holidays.
- Strong attention to detail and the ability to multi-task in a fast-paced environment.
- Proficiency in Microsoft Office Suite and hotel property management systems (PMS).
- Excellent written and verbal communication skills.
- Ability to stand for extended periods and lift up to 25 lbs.