Job Description
Join the Grand Hyatt Kansas City as a Night Auditor and become the guardian of our overnight operations! This premium downtown hotel seeks a detail-oriented professional to manage front desk operations during twilight hours. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to work in one of Kansas City's most iconic hospitality destinations. Your expertise will ensure seamless guest experiences while maintaining financial accuracy and security protocols.
Responsibilities
- Perform end-of-day reconciliation of daily transactions and financial reports
- Manage guest check-ins/check-outs with exceptional service standards
- Monitor security systems and respond to emergency situations
- Balance cash drawers and prepare deposit documentation
- Generate management reports and analyze operational metrics
- Coordinate with housekeeping and maintenance teams
- Handle VIP guest requests and special assignments
Qualifications
- Minimum 2 years hotel front desk experience
- Proficiency in Opera/PMS hotel management systems
- Strong accounting and reconciliation skills
- Excellent problem-solving abilities
- Flexible availability including weekends/holidays
- Valid Missouri driver's license
- TSSO/Security certification preferred
- Bilingual (English/Spanish) a plus