Job Description
We are seeking a detail-oriented Night Auditor to join our team at The Grand Plaza Hotel in the heart of Omaha, Nebraska. This is a unique opportunity to work in a fast-paced environment with weekly pay and a supportive team. As a Night Auditor, you will be the face of the hotel during the evening hours, ensuring our guests have a comfortable and memorable stay.
Our commitment to employee satisfaction means you can expect a stable schedule, competitive benefits, and a professional atmosphere.
Responsibilities
- Process guest check-ins and check-outs efficiently using hotel PMS software.
- Perform end-of-day financial reporting, balancing the house bank, and preparing daily reports.
- Respond to guest inquiries, complaints, and requests via phone, email, or in-person promptly.
- Monitor hotel security systems and common areas to ensure guest safety and property security.
- Manage the front desk operations during the late shift, including wake-up calls and concierge services.
- Assist in light administrative duties, such as filing and data entry.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a front desk, hospitality, or customer service role is preferred.
- Basic accounting skills and familiarity with hotel property management systems (PMS) are a plus.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Strong attention to detail and problem-solving abilities.
- Excellent communication and interpersonal skills.