Job Description
Join our award-winning team at Grand Plaza Hotel, a luxury property in the heart of Hollywood! We're seeking energetic individuals to kickstart their hospitality careers with flexible shift schedules. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, employee discounts, and opportunities for advancement in one of LA's most iconic hotels.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams for guest requests
- Upsell hotel amenities and services to enhance guest experiences
- Maintain accurate records of guest information and preferences
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency (MS Office, reservation systems)
- Attention to detail and problem-solving abilities
- Positive attitude and customer service mindset
- Must be authorized to work in the US