Job Description
Join our award-winning team as a Night Front Desk Agent at the heart of Nashville's vibrant hospitality scene! No experience required – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxury environment. Work overnight shifts while maintaining a healthy work-life balance.
Responsibilities
- Greet guests warmly and check-in/out efficiently using our property management system
- Handle guest inquiries, resolve concerns, and provide local recommendations
- Manage reservations, process payments, and maintain accurate records
- Perform nightly audits and report maintenance issues promptly
- Collaborate with security team to ensure property safety during overnight hours
- Coordinate with housekeeping and maintenance teams for seamless operations
Qualifications
- High school diploma or equivalent (no experience necessary)
- Exceptional communication and interpersonal skills
- Basic computer proficiency with willingness to learn systems
- Strong problem-solving abilities and attention to detail
- Ability to work independently during overnight shifts
- Positive attitude and commitment to guest satisfaction
- Flexible schedule availability including weekends and holidays