Job Description
Join our award-winning Boston hotel team as a Night Front Desk Agent! We're seeking friendly, energetic individuals to provide exceptional guest service during overnight hours. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and a vibrant downtown location.
Responsibilities
- Greet and register guests efficiently during overnight hours
- Manage reservations, billing, and room assignments
- Respond to guest inquiries and resolve concerns promptly
- Perform nightly audits and financial reconciliations
- Maintain security protocols and monitor surveillance systems
- Coordinate with housekeeping and maintenance teams
Qualifications
- No experience necessary – training provided!
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with reservation systems
- Professional appearance and positive attitude
- Flexibility to work nights, weekends, and holidays