Job Description
Join our dynamic team at Urban Hospitality Group as a Night Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences during our evening hours. This role offers comprehensive training, competitive pay, and a supportive environment for career growth in the hospitality industry. Perfect for night owls who thrive in fast-paced settings!
Responsibilities
- Efficiently check guests in/out using our property management system
- Handle guest inquiries with professionalism and warmth
- Manage reservations and room assignments accurately
- Process payments and maintain cash drawer accountability
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and effectively
- Ensure lobby area remains clean and welcoming
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Ability to work independently during night shifts
- Basic computer proficiency
- Strong attention to detail and organizational skills
- Positive attitude and problem-solving mindset
- Reliable transportation for late-night shifts
- Must be available for weekends and holidays