Job Description
Join our award-winning team at Pacific Sands Hotel, where luxury meets coastal charm in the heart of San Diego! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our vibrant downtown location. As a Part-Time Hospitality Associate, you'll be the face of our hotel, creating memorable stays for international travelers and business guests alike. Enjoy flexible scheduling, competitive benefits, and a supportive culture that values growth and teamwork.
Our property features stunning bay views, rooftop dining, and proximity to major attractions like Seaport Village and Balboa Park. We pride ourselves on sustainability initiatives and community engagement, making this more than just a job—it's a lifestyle opportunity in one of America's most beloved destinations.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet stations
- Manage check-in/check-out processes efficiently while maintaining accuracy
- Resolve guest inquiries and concerns with professionalism and empathy
- Collaborate with housekeeping, maintenance, and F&B teams for seamless operations
- Process payments and maintain financial transaction records
- Uphold brand standards through meticulous attention to detail
- Participate in daily briefings and contribute to continuous improvement
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability including weekends, evenings, and holidays
- Proficient in PMS systems and basic Microsoft Office applications
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid California driver's license (for valet role)
- Basic knowledge of San Diego attractions and transportation
- Positive attitude with genuine passion for guest satisfaction