Job Description
Join our award-winning team at Grand Plaza Hotel as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of San Antonio. No prior experience needed – we provide comprehensive training to launch your hospitality career. Enjoy flexible scheduling, competitive pay, and a vibrant downtown work environment. Perfect for students, career-changers, or those seeking part-time work with growth opportunities.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly with exceptional problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset with attention to detail
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings/weekends
- Positive attitude and team player mentality
- No experience required – training provided!