Job Description
Join our dynamic hospitality team as a Night Shift Front Desk Agent at Grand City Hotel! We're seeking friendly, energetic individuals to provide exceptional guest experiences during evening hours. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in Portland's vibrant downtown. If you're a people person with a passion for service, apply today and start your rewarding hospitality career!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Answer phone inquiries and manage reservations with professionalism
- Handle guest requests and resolve concerns promptly
- Process payments and maintain accurate financial records
- Perform nightly audits and prepare shift reports
- Coordinate with housekeeping and security teams
- Uphold brand standards and cleanliness protocols
Qualifications
- No experience necessary – training provided!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Basic computer proficiency
- Flexibility to work nights, weekends, and holidays
- Positive attitude and customer service mindset
- Must be authorized to work in the US