Job Description
Join Virginia Beach's premier oceanfront resort as a Night Shift Front Desk Agent! We're seeking charismatic hospitality professionals to deliver exceptional guest experiences during our peak evening hours. Enjoy competitive pay, premium benefits, and career advancement opportunities in a stunning coastal setting. If you thrive in dynamic environments and prioritize guest satisfaction, this is your chance to shine!
Responsibilities
- Manage check-in/check-out procedures with precision and warmth
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Monitor reservation systems and room availability
- Execute emergency protocols during overnight shifts
Qualifications
- Previous hotel or customer service experience required
- Proficiency in PMS systems (e.g., Opera, Delphi)
- Exceptional communication and problem-solving skills
- Ability to work independently with minimal supervision
- Flexible schedule availability (nights, weekends, holidays)
- Basic knowledge of Virginia Beach attractions