Job Description
Join our vibrant team at Grand Hospitality Group as a Night Shift Front Desk Agent! Perfect for career starters, this role requires no prior experience – we provide comprehensive training. Work overnight shifts (11 PM - 7 AM) in Nashville’s dynamic hospitality scene while gaining valuable customer service skills. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hotel chain.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Uphold brand standards through exceptional guest interactions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to work independently during overnight hours
- Positive attitude and customer-first mindset
- Reliable transportation for consistent night shift attendance