Job Description
Start your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Night Shift Front Desk Agents to join our vibrant Nashville team. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in Music City's heart.
Responsibilities
- Efficiently manage guest check-ins/check-outs using our proprietary hotel software
- Handle reservation inquiries and room assignments with precision
- Resolve guest concerns promptly to ensure exceptional satisfaction
- Maintain accurate records of payments and daily transactions
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash handling procedures
- Uphold brand standards through professional communication
Qualifications
- No experience required – we train motivated individuals
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work independently during night shifts
- Basic computer literacy and willingness to learn systems
- Flexibility to work weekends, holidays, and overnight hours
- Positive attitude with a service-oriented mindset