Job Description
Launch your hospitality career with us! We're seeking enthusiastic Night Shift Front Desk Agents to join our vibrant Nashville team. No prior experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the heart of Music City. Perfect for night owls who excel in customer service!
What We Offer:
- Comprehensive paid training program
- Health benefits after 60 days
- Employee discounts on hotel stays
- 401(k) with company match
Responsibilities
- Check guests in/out efficiently using our property management system
- Handle reservation inquiries and modify bookings
- Resolve guest complaints with professionalism and empathy
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Assist with late-night check-ins and emergency situations
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work independently during night hours
- Basic computer literacy and comfort with technology
- Positive attitude and problem-solving mindset
- Must be available to work weekends and holidays
- No hospitality experience required – we train!