Job Description
Join our dynamic team at Grand Hospitality Group as a Night Shift Hotel Associate in vibrant Austin, TX! We're seeking dedicated professionals to ensure exceptional guest experiences during evening and overnight hours. This role offers competitive compensation, flexible scheduling, and opportunities for career advancement in the heart of Texas' hospitality scene. If you thrive in fast-paced environments and value teamwork, apply today to become part of Austin's premier hotel experience!
Responsibilities
- Manage front desk operations, check-ins/check-outs, and guest inquiries during overnight shifts
- Monitor security systems and ensure guest safety throughout the property
- Coordinate with housekeeping and maintenance teams for urgent requests
- Handle cash transactions and maintain accurate financial records
- Respond to emergencies following established protocols
- Prepare nightly reports and manage reservation systems
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Ability to work independently and make sound decisions during off-hours
- Strong communication and conflict resolution skills
- Flexible availability including weekends and holidays
- Basic computer proficiency with reservation systems
- Valid Texas driver's license (if required for property duties)
- Ability to stand/walk for extended periods