Job Description
Join our dynamic hospitality team as a Front Desk Agent in Fresno, CA! No prior experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible shift schedules, and opportunities for growth within our award-winning hotel chain. If you're a people person with a passion for creating memorable guest experiences, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with attention to detail
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, MS Office)
- Ability to work flexible shifts (nights, weekends, holidays)
- Professional appearance and positive attitude
- Must pass background check and drug screening